Processing Times

Orders are typically processed within 1-2 business days. Certain destinations, such as the EU and international locations, may require additional processing time.

Shipping Methods and Rates

Shipping rates and methods vary depending on your region and are calculated at checkout. Some orders may qualify for free shipping based on current promotions and distance. Please choose your preferred shipping method during checkout.

Order Tracking

Once your order has been shipped, you will receive an email or SMS confirmation with your tracking number. You can check the status of your shipment by clicking "Track my shipment" in the top footer of our site or through the "Contact Us" page.

Potential Delays

Please be aware that during holidays, peak seasons, or due to customs processing for international orders, there may be delays. If your shipment is delayed, we will notify you via email or SMS.

Customs, Duties, and Taxes

For international orders, customers may be subject to customs, duties, and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

Lost, Damaged, or Incorrect Deliveries

If your package is lost, damaged, or incorrectly delivered, please check with the shipper using your tracking code and visit your local postal office. If the issue persists, contact us for further assistance.

Address Changes

If you need to change the shipping address after placing your order, please contact the shipper directly to make the necessary arrangements.